Customer Testimonials

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Google Aug 10, 2020

Stephen in service and supporting reps just awesome thank you very much

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Google Aug 10, 2020

Great service!

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Google Aug 9, 2020

Friendly staff and good service. Got me a good deal on a new Mazda without a lot of back n forth.

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Google Aug 8, 2020
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Google Aug 7, 2020
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Google Aug 5, 2020

Went in for my first oil change today under the service contract. Spoke with Jay from the service department. The whole experience was great. Employees all very nice. My car was taken in for an oil change. There is an area you can wait in, but the service took about 1 1/2 hours. I was told this upfront. My husband and I went for a nice lunch while waiting. Received a call the minute this was done and I pick up my newly washed car in short order. Thank you Jay and thank you So Bay Mazda. I am very happy with ...

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Google Aug 3, 2020

Very good service washed car free... and prompt.... checked alignment free .... customer lojnge with temporary facility the best under the circumstances....recommend highly...

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DealerRater Jul 31, 2020

Drop off for maintenance service is generally easy and fast. The car is always ready within a few hours and pickup is easy as well. Customer service is excellent with follow-ups via text and/or email.

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Google Jul 31, 2020

JAY 'swas 5 stars. So happy I found this fantastic dealership! They were meticulous and my beloved little car was finished quickly. Grateful!

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Yelp Jul 27, 2020

We brought our Mazda in for service because the oil pressure light was on on. I expressed concerns of COVID and Southbay Mazda service department couldn't be more accommodating. I had contact-free drop off and contact-free pick up. Manny identified the issue the morning of drop off (Valvoline didn't fill the oil enough from oil change from 3k miles ago). I highly recommend South Bay Mazda's service department for their customer service, outstanding accommodations during COVID, and thoroughness (and recommend South Bay Sales - we bought our car here last year and had a great buying experience). ...

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